There is no one size fits all in the communications arena nor is the most expensive solution always the best, in fact it rarely is the best when balanced with the actual requirement...read more
Case Study One
A recent example of this was a High Street retailer whose contact centre had not been update for over a decade wanted to implement a complex CRM solution...
Case Study Two
Call Centre, Business
A much smaller different customer needed to fix an ongoing issue with their small contact centre based in the North. As usual we started the process...
A much smaller business of less than 20 people where we have been working to update a number of systems and also develop their future product...